Frequently Asked Questions
We aim to understand each other better so we can offer you the most competitive pricing. For instance, we’d like to know: Is this your first time importing mobile phone screens from China? How many years have you been in this business? Do you primarily sell phone screens to repair shops, to end customers, or do you also wholesale to other clients?
Certainly. We not only sell mobile phone LCD screens but also handle internal small components such as batteries, cameras, back cover glass, display flex cables, power/volume flex cables, charging port flex cables, earpieces, and more. May I add you on WhatsApp or WeChat to conveniently share our catalog?
Our catalog provides detailed information on our mobile phone parts, specifications, and other relevant details to better meet your needs.
First, we select materials of identical quality and stability sourced directly from the original manufacturer.
Second, we conduct triple testing on every screen: the first test occurs before raw materials are assembled, the second after factory production, and the third upon return to our warehouse.
Third, we individually package each screen: applying insulating adhesive to protect against debris, inserting cotton between the backlight and cushioning for protection, affixing the SunGoode seal or customer logo, applying stickers, placing the LCD screen in an anti-static bag/bubble wrap, attaching an IEMI label, and ensuring every detail safeguards the screen during transit.
Product taxes are already included in the shipping cost—fast shipping from China
At SunGoode, you only pay shipping calculated per kilogram by weight. This means product taxes are already included in the shipping cost, eliminating any additional tax payments. For example: When you order merchandise, you simply pay shipping + product price = total cost. Since all our products ship directly from Shenzhen, China, you enjoy factory-direct low prices and reliable service—all from a single supplier: SunGoode..
Is your package damaged? Please notify us via email or WhatsApp within 24 hours. Be sure to include photos of the damaged package and your order number so we can resolve the issue promptly.
Important: Please take photos before opening the box.